Website Privacy Policy

1. Introduction

Ugarte Landscapes & Irrigation Repair ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

We collect the following personal information when users submit forms on our website:

• Name
• Email address
• Phone number
• Address
• Service type
• Category
• Description (provided by the user in the contact form)

Additionally, we collect and track IP addresses and user data for website performance and security purposes. We also use:

• Google Analytics to analyze website traffic and user behavior.
• Phone number tracking software to monitor inbound calls.

3. How We Use Your Information

We use the collected data to:

• Respond to inquiries and provide customer support.
• Improve website functionality and user experience.
• Analyze trends and website performance.
• Maintain security and prevent fraudulent activity.

4. Data Sharing‍

We do not sell or share your personal data with third parties except for analytics and tracking purposes. We do not create user accounts or store login credentials. The third-party services we use include:

• Google Analytics (website performance tracking)
• Phone tracking software (call analysis)

5. Security Measures

We implement security measures to protect your information, including:

• HTTPS encryption for data transmission.
• Secure servers and hosting.
• Limited access to collected data.

6. Your Rights

Please note that while we strive to accommodate deletion requests, we rely on third-party providers such as Google Analytics and phone tracking services, and we cannot guarantee full deletion of data stored by these external services. We retain collected data for as long as necessary to fulfill its intended purpose or as required by applicable laws. While we will make reasonable efforts to facilitate deletion based on the capabilities of our providers, complete removal of data from all systems may not always be possible.

To exercise these rights, contact us at privacy@ugartelandscapes.com.
If you are a Nevada resident, you have the right to request that we do not sell your data (we do not sell data). You may also:

• Request access to your personal information.
• Request modifications or deletion of your personal data.

7. Cookies and Tracking Technologies

‍We use cookies and tracking technologies to analyze website activity and improve user experience. These may include:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Used by Google Analytics to track user interactions.
• Tracking Technologies: Including browser cookies, pixel tags, and other tracking methods that help analyze trends and usage.

You can disable cookies through your browser settings, but this may affect website functionality.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13 without parental consent, we will take steps to remove such information. If you believe we have collected information from a child under 13, please contact us immediately at privacy@ugartelandscapes.com.

9. Compliance with Privacy Laws

We are not subject to the California Consumer Privacy Act (CCPA) as we do not meet the applicable thresholds, including annual revenue, data collection volume, or data sales. Additionally, we do not actively serve users in the European Union and are not subject to the General Data Protection Regulation (GDPR). However, we comply with Nevada’s Privacy Law (NRS 603A) and provide users with the ability to request data access or deletion.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Information

For privacy-related inquiries, please contact us at: privacy@ugartelandscapes.com.

By using our website, you consent to the terms of this Privacy Policy.